Not being able to use the barcode scanner is almost always caused by the app not having permission to use the camera:
1. Open Settings on your phone (not in the app).
2. Tap on "Apps" (under "Device")
3. Find the Keto, Paleo, or Macros app and tap it.
4. Find "Permissions" and go into there.
5. Make sure all of the permissions are enabled (specifically camera in this case).
That should activate the camera and allow the scanner to start working immediately. If it is still having issues simply restart the app. However, if you still can't get the barcode scanner working, please feel free to get in touch with us at support@venninteractive.com.
Comments
0 comments
Please sign in to leave a comment.